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The 2027 growth opportunity for e-commerce and why wellness brands are positioned to benefit

The 2027 growth opportunity for e-commerce and why wellness brands are positioned to benefit

By Casey Bright for Passport E-commerce is always evolving, but the pace of change has only accelerated in recent years.  As brands look toward 2027, AI-assisted product discovery and cross-border commerce are changing how shoppers find products and decide what to buy. Growth will depend on understanding those shifts and knowing where to focus, from marketing

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The dashboard nobody opens: How AI assistants are moving sales analytics to the moment of decision

The dashboard nobody opens: How AI assistants are moving sales analytics to the moment of decision

By Caroline Hroncich for Apollo Sales analytics hasn’t delivered the competitive advantage it promised. Most sales analytics data is contained on dashboards with historical data, which show how a team performed over time. Those dashboards don’t say much about what buyers are thinking or doing. Before AI assistants could pull live sales data, checking a

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The economic crisis in Black America

The economic crisis in Black America

By Hadas Thier for The Economic Hardship Reporting Project and Hammer & Hope Keith Turner is baffled when he hears rosy news reports about the economy. “Are we living in two different worlds?” said the 53-year-old New Yorker and father of three. The Economic Hardship Reporting Project and Hammer & Hope spoke with Black Americans facing unemployment,

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EU Medical Device Regulation requirements for all device types

EU Medical Device Regulation requirements for all device types, explained

For years, medical devices in the EU were classified under the Medical Device Directive (MDD) system, and manufacturers were familiar with the certification requirements for each device class. The newer Medical Device Regulation (MDR) system has changed how devices are classified and what requirements they must meet to be certified. Whether it’s reclassifying an existing

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China-US ocean freight rates hold steady as post-holiday space tightens

China-US ocean freight rates hold steady as post-holiday space tightens

Mid-October 2026 saw the global trading landscape focus heavily on technical compliance and long-term litigation management, reports Freight Right, a freight forwarder and licensed customs broker based in Los Angeles. U.S. Customs and Border Protection launched Phase 3 of its automated CAPE portal to process remaining back-duty refunds from struck-down tariffs, even as the U.S,

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Small businesses are set to capture a record $118 billion this holiday season

Small businesses are set to capture a record $118 billion this holiday season

Small business owners have spent the last few years navigating inflation, tariffs and unpredictable consumer spending. This year, Intuit QuickBooks‘ annual holiday shopping survey found that consumers plan to spend $278 billion this holiday season, with $118 billion expected to go to small businesses, an 8.3% increase from last year. The survey also found that 76% of

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A step-by-step guide to automating expense reporting

A step-by-step guide to automating expense reporting

Automated expense reporting replaces manual receipt collection, email approval chains, and month-end reconciliation with software that captures spend at the point of purchase, enforces your policy in real time, and syncs approved transactions directly to your accounting system. The result is a finance team that closes faster, catches policy violations before they compound, and stops

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With AI driving up energy costs, commercial and industrial companies have a narrow window to act

Midwest and Rust Belt industrial operators are now facing historic electricity price spikes, which are driven by AI data center load. According to the Institute for Energy Economics and Financial Analysis (IEEFA), PJM capacity prices jumped from $28.92 per megawatt-day in 2024 to $329.17/MW-day in 2026. This grid strain is hitting the factory floor directly: Industrial

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In-house vs. agency marketing for PE-backed multibrand companies

In-house vs. agency marketing for PE-backed multibrand companies

In-house vs. agency marketing for PE-backed multi-brand companies comes down to three real options: an in-house team, one centralized agency, or multiple specialist agencies. The model depends on the expertise required, the number of brands and markets, how much local flexibility each brand needs, execution speed, reporting complexity, and how much centralized oversight leadership wants,

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From performance management to performance development: What helps leaders succeed

From performance management to performance development: What helps leaders succeed

Organizations have spent years redesigning performance processes to support employee development, strengthen talent decisions and improve business performance. The harder challenge is helping leaders consistently commit to those processes amid competing priorities. Performance management now asks leaders to provide ongoing coaching, support employee development, document performance throughout the year and connect individual contributions to business

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Corporate swag makes an eco-friendly shift

Corporate swag makes an eco-friendly shift

Branded t-shirts, tote bags proudly displaying the company logo, or that customized tumbler sitting on a colleague’s desk. What do all of these have in common? They’re all part of a company’s marketing strategy, designed to build brand awareness and nurture business relationships. Companies use branded merchandise, products, and giveaways (aka corporate swag) as silent brand

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The hidden cost of winning new business

The hidden cost of winning new business

Leading a service business often means keeping an eye on every variable that could jeopardize productivity, revenue and retention. However, even with committed teams, happy clients and respected deadlines, money may still end up being lost. That’s a frustrating scenario for agency and consultancy leaders. So where could the losses be coming from? Research from Toggl suggests response

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What tracked chief revenue officer moves tell us about the last 13 months

What tracked chief revenue officer moves tell us about the last 13 months

According to research from AI go-to-market platform ZoomInfo, there is currently high volatility in the chief revenue officer seat. Rather than cultivating talent internally, the research shows, companies are increasingly looking outside their own walls to fill the role, frequently poaching sitting CROs from competitors.  That pattern lines up with what outside research has found on

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Manufacturers are modernizing fast. Their supply chains may not be ready.

Manufacturers are modernizing fast. Their supply chains may not be ready.

Manufacturers are investing in technologies that promise to make production faster and more responsive. The benefits, however, may depend on whether materials and finished products can move at the pace those factories require. Two manufacturing surveys released in 2026 point to a potential mismatch between technological ambition and the physical networks supporting it. In Corning

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RevOps job postings are outpacing hires so fast that one company is running the same search on two continents

RevOps job postings are outpacing hires so fast that one company is running the same search on two continents

One company running two concurrent global Head of Revenue Operations searches simultaneously, in different regions, at the same time — one example pulled from a broader scan of RevOps-related hiring-plan signals ZoomInfo tracked over the past 13 months (June 2025–July 2026). That’s not a company being indecisive. It’s a company that genuinely can’t find the

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Nearly 9 in 10 companies will have AI talking to customers by year's end. Can it tell when you've had enough?

Nearly 9 in 10 companies will have AI talking to customers by year's end. Can it tell when you've had enough?

By the end of the year, 88% of companies expect to have AI agents handling some of their customer conversations, according to a 2026 Sinch survey of 2,527 senior decision-makers across 10 countries. That doesn’t mean human representatives are out of the picture. Gartner reported that nearly 80% of customer service organizations plan to reshape

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How businesses can transition seamlessly to ISO 14001:2026 to demonstrate environmental responsibility

How businesses can transition seamlessly to ISO 14001:2026 to demonstrate environmental responsibility

  Organizations worldwide rely on the ISO 14001 standard to demonstrate environmental responsibility. As the world’s leading Environmental Management System (EMS) standard, ISO 14001 provides a framework for managing environmental impacts and meeting regulatory requirements. The upcoming ISO 14001:2026 revision represents a critical evolution that certified organizations must start preparing for. The 2026 revision introduces

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Closing the multilingual hazard-communication gap

Closing the multilingual hazard-communication gap

  Employers operating multilingual workforces with chemical hazards face a critical blind spot: Language barriers drive workplace injuries, regulatory violations, and liability exposure. When workers don’t understand safety instructions and labels, training, and emergency protocols are inaccessible in their primary language, miscommunication becomes a hazard itself. Many workplace injuries stem from inadequate training for non-English

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How to choose accounts payable software in 2026

How to choose accounts payable software in 2026

  If you’re a controller evaluating how to choose accounts payable software, the challenge is picking a tool that’ll still fit your invoice volume, entity structure, approval needs, and month-end close process six months from now. The cost of a poor fit compounds quickly. Rebuilding a workflow, retraining approvers, and absorbing implementation fees a second

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How to build a spend management strategy from scratch

How to build a spend management strategy from scratch

  As a business grows, spending naturally becomes more distributed. For instance, employees throughout the company might purchase software, and departments will likely manage their own budgets. New vendors could get added along the way, and subscriptions might renew automatically with little oversight. Individually, these expenses may not seem significant. But taken together, they can

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The AI SEO play hiding in your customer data

The AI SEO play hiding in your customer data

  The generic version of every topic has already been absorbed by AI. In a sea of AI-generated content, simply being accurate or comprehensive is no longer enough. The brands getting rewarded with higher mention and citation rates are bringing something genuinely new to the conversation. Below, Brainlabs, an AI-native global performance media agency, explains

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AI-accelerated attacks make cyber insurance increasingly important for small businesses

AI-accelerated attacks make cyber insurance increasingly important for small businesses

  Small businesses are meaningfully shifting toward proactive cyber disaster preparedness as part of their business continuity strategies. Between the acceleration of AI and the rising costs associated with cyberattacks, businesses have more reason to prioritize preparation for cyber threats as part of their broader risk-management strategy, Thimble reports. Cyber threats cost the average American

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How better product data is reshaping digital commerce

How better product data is reshaping digital commerce

  E-commerce businesses that fail to centralize product data face a compounding crisis: Fragmented systems erode brand trust, slow fulfillment, and leak revenue to competitors with unified data foundations. Whether a consumer scrutinizes a label during economic uncertainty or a business-to-business (B2B) buyer commits significant capital in a digital transaction, data quality determines trust. Poor

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The new geography of work: What employers need to know about compliance

The new geography of work: What employers need to know about compliance

  When long-distance work expanded during the pandemic, many assumed the geography of employment was changing because people were moving. ADP Research discovered a different story. The bigger shift wasn’t employees moving. It was how workplace teams were built once people and employers discovered that daily co-location was no longer a prerequisite for effective collaboration.

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What market activity tells us about where GTM is going

What market activity tells us about where GTM is going

  A surge of market activity, with heavy funding, acquisition, and partnership volume across both CRM and business intelligence software, according to ZoomInfo’s data. Driven heavily by mergers and acquisitions, both sectors are experiencing steady consolidation as major platforms continuously absorb smaller point solutions. In contrast, marketing automation reflects a completely different trend. ZoomInfo monitored

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What growing restaurant chains are doing differently in local digital marketing

What growing restaurant chains are doing differently in local digital marketing

  Restaurant chains are falling into two camps: those that are expanding and those that are contracting. On one end, growth-driven brands like Culver’s, Texas Roadhouse, and Nothing Bundt Cakes are opening hundreds of new locations; on the other, legacy heavyweights including Wendy’s, Papa John’s, Denny’s, and Pizza Hut are closing locations. While inflation, changing

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Ocean freight market enters holding pattern ahead of September

Ocean freight market enters holding pattern ahead of September

  So far, mid-August has demonstrated that Washington is continuing to solidify a centralized trade architecture by extending national security protections to high-tech sectors, issuing a Presidential Proclamation under Section 232 imposing 15% to 100% tariffs on foreign drones and components. Simultaneously, a landmark federal decision by the U.S. Court of International Trade upheld the

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America’s most innovative states

America’s most innovative states

  Innovation can attract investment and reshape economies. The U.S. Economic Development Administration identifies innovation as a driver of global competitiveness, job creation and economic growth. However, innovation activity varies substantially by region. Some states generate more patents, support greater research and development activity, and attract more venture capital than others, giving them a stronger

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Automation vs. the workforce: Will robots really replace cleaners?

Automation vs. the workforce: Will robots really replace cleaners?

  Cleaning businesses and workers confront a market paradox: The services sector is booming while job growth stalls. Automation threatens to displace workers, yet the technology remains prohibitively expensive to deploy at scale. The tension between market expansion and employment stagnation reveals what’s really at stake: persistent pressure on wages, job security, and the viability

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America’s new boomtowns

America’s new boomtowns

  Economic growth can change a city quickly. An influx of new residents and expanding business activity creates visible momentum, even as rapid change brings new strains. In recent years, some American cities stand out for attracting people, investment and development at a pace that sets them apart. Boomtown status does not mean growth benefits

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Why the Fed picked 2% as an inflation target

Why the Fed picked 2% as an inflation target

  In mid-July, new Federal Reserve Chair Kevin Warsh testified before two congressional committees and pledged to restore annual inflation to the central bank’s stated target of 2%. Given that inflation, as measured by the personal consumption expenditures (PCE) index, has been above that mark for 63 consecutive months, Warsh has some work ahead of

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