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76% of SMB owners are automating work. The next step is making sure they're doing it safely.

76% of SMB owners are automating work. The next step is making sure they're doing it safely.

Many businesses are approaching automation exactly like most people approach a new hobby: a lot of enthusiasm but shaky planning. And it’s happening at scale. The majority of SMBs (76%) have adopted some form of automation, ranging from simple rule-based workflows (38%) to AI that makes decisions across multiple systems with limited human input (30%). Unlike hobbies,

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As Americans start businesses at record rates, Shopify data helps quantify the growing economic impact of the retail sector

Americans are starting businesses at record rates, with business applications at historically high levels, according to the U.S. Census Bureau. The Global Entrepreneurship Monitor reports startup activity at peak levels across many economies, too. That trend shows up clearly in data from Shopify, a commerce platform used by businesses to sell online and in person. American businesses

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How AI is transforming spend management

How AI is transforming spend management

If you’re spending hours chasing down receipts, categorizing expenses, reviewing purchases, and reconciling transactions at month-end, adopting another platform or feature may feel like more hassle than it’s worth. But today’s AI-powered spend-management software is designed to reduce manual effort, and it can help streamline your company’s spend management processes. In this article, Mercury, a

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7 e-commerce mistakes that can slow peak season growth

7 e-commerce mistakes that can slow peak season growth

Peak sales season is one of the year’s biggest challenges and opportunities. A wave of demand can help e-commerce businesses increase sales, attract new customers, and strengthen existing relationships. But the same surge can push otherwise manageable weaknesses to the point of collapse. Beyond preparing to process higher order volumes, teams can align forecasting, inventory,

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Merchants are running separate shipping operations for parcel and LTL freight

Merchants are running separate shipping operations for parcel and LTL freight, and only optimizing one

Most retail businesses run two shipping operations. One is integrated into their software, automated, and refined over time. The other is simply managed. For many merchants, parcel receives the most attention. Those businesses often use rate shopping, automation, real-time tracking, returns management, and other tools that connect parcel shipping to the rest of the business.

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Your employees have caregiving responsibilities. Is your small business prepared?

Your employees have caregiving responsibilities. Is your small business prepared?

Many employees are also caregivers. They may be caring for children, aging parents, spouses, or other family members while also managing their jobs. For a small business, where one unexpected absence can affect the entire team, employees’ responsibilities can quickly become a scheduling and management issue. Small businesses typically don’t need a complicated, lengthy caregiver

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More than 1 in 5 self-employed buyers who applied to multiple lenders reported an earlier turn-down

More than 1 in 5 self-employed buyers who applied to multiple lenders reported an earlier turn-down

Among primary-residence buyers who applied to multiple lenders and ultimately closed, 21.4% of respondents reporting self-employment said an earlier application had been turned down, compared with 14.5% of wage-employed respondents, according to a new analysis from Griffin Funding. Separately, Polygon Research estimates non-qualified mortgage (non-QM) origination volume rose 31.6% in 2025 to $239.3 billion. Self-employed

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Thousands of businesses are being sued despite their own cookie banners

Thousands of businesses are being sued despite their own cookie banners

A California law written in 1967 to stop wiretapping on telephone lines has become the basis for thousands of lawsuits arguing that everyday website tools, chat widgets, tracking pixels and analytics scripts amount to illegal interception of a visitor’s communications. The suits aren’t limited to major technology companies. They’ve been filed against retailers, insurers, hospitals,

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From paychecks to pay transparency

From paychecks to pay transparency, survey shows why payroll is becoming a strategic trust function

For years, payroll had one primary job: Pay employees accurately and on time. That expectation hasn’t changed. But employees increasingly expect something more. They want to understand how they’re paid, why deductions changed, how overtime was calculated, where benefits are reflected, and how compensation decisions connect to the bigger picture. In other words, payroll is

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Managing regulatory change at AI speed

Managing regulatory change at AI speed

  The compliance challenge for businesses has fundamentally changed. The challenge is not just about understanding, interpreting, and applying regulations: it is also about managing the speed and volume of regulatory change. So far this year through mid-summer, over 200 HR-related compliance laws have been enacted in the U.S., including several governing the use of

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How to calculate accounts payable

How to calculate accounts payable

  Controllers can calculate the accounts payable (AP) formula quickly, but applying it to a real ledger takes judgment. At close, invoices sit in multiple states, and ERP sync gaps can leave the balance sheet showing one figure and the aging report another. Getting the number right is what makes it defensible to your CFO

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AI adoption is now the clearest dividing line in startup economics

AI adoption is now the clearest dividing line in startup economics

  Today’s founders have learned to build without waiting for perfect conditions. Rather than sweating ever-present uncertainty, they’ve built an adaptation muscle: finding leverage in new technologies, making disciplined decisions about where their money goes (and comes from), and adjusting quickly as economic conditions evolve. For all the tools and resources at a founder’s disposal,

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How to set accounts payable goals in 2026

How to set accounts payable goals in 2026

  For controllers at mid-market companies, accounts payable goals usually become urgent when the chief financial officer (CFO) asks for evidence. Invoice cycle times and exception rates are measured inconsistently, so you may have only anecdotal evidence when leadership asks whether the function is improving. Without a standard to measure against, many process changes can

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Cybersecurity solutions for legal practices

Cybersecurity solutions for legal practices

  Reputable legal practices don’t just offer legal protection, guidance and support to their clients. They also offer a place to store privileged communications, financial data and extremely sensitive information. However, with cybercriminals targeting law firms to gain access to this data, organizations face a difficult challenge in finding the right methods of online protection.

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Businesses turn to sensory marketing to stand out on crowded shelves

Businesses turn to sensory marketing to stand out on crowded shelves

  Customers are drowning in advertising—on phones, social media, streets, storefronts—everywhere. Standard campaigns blur together, and brands that rely on rational messaging and price alone lose in the noise. Sensory marketing changes this equation, TEAM Concept reports. By engaging sight, touch, smell, sound, and taste, brands can trigger emotional responses that drive purchasing decisions far

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How compact track loaders compare to skid steers for construction work

How compact track loaders compare to skid steers for construction work

  Choosing the right loader for your construction operation isn’t just about horsepower or bucket capacity. It’s about matching the machine to your terrain, tasks, and budget. Compact track loaders (CTLs) and skid steer loaders (SSLs) may look similar, but their design differences can significantly impact your jobsite’s productivity and profitability. Whether it’s an SSL’s

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The 15 newsletters startups are paying for in 2026

The 15 newsletters startups are paying for in 2026

  Michael Burry launched a paid newsletter, Cassandra Unchained, in late 2025. Within months, it was the No. 8 most-subscribed publication across all Brex customers, racing ahead of writers who spent a decade building their base. Burry’s two-decade-old reputation for contrarian calls made his newsletter a line item on startup corporate cards within months. That’s

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How to open a business bank account

How to open a business bank account

  Opening a business bank account is one of the first real steps in building a legitimate company. It’s also one of the easiest to delay if you don’t prepare. Banks care about three things: identity, legality, and compliance. Bring the right documents, and you can open an account in as little as a day

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Hurricane season is here: How can small businesses strengthen their financial preparedness?

Hurricane season is here: How can small businesses strengthen their financial preparedness?

  Small business hurricane preparedness is more than protecting property. It requires financial readiness, operational planning, fraud awareness and trusted partnerships to ensure business continuity and long-term resilience. Hurricane season is officially underway, and while forecasts vary from year to year, one thing stays constant: Preparation matters. For small business owners across Florida and the

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Small business statistics and trends every owner should know in 2026

Small business statistics and trends every owner should know in 2026

  The U.S. small-business landscape is locked in a striking paradox: Despite severe headwinds from rising inflation and dampened market optimism, entrepreneurship remains remarkably durable as new business applications continue to surge. This ongoing wave of formation, coupled with the fact that nearly 40% of microbusiness owners maintain a highly positive outlook, underscores an economic

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