Car dealerships in North America revert to pens and paper after cyberattacks on software provider

By WYATTE GRANTHAM-PHILIPS
AP Business Writer

NEW YORK (AP) — Car dealerships across North America continue to wrestle with disruptions that started last week. CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday. That led to an outage that was continuing to impact many operations by Friday. For prospective car buyers, that may mean facing delays at affected dealerships — or seeing their orders written up by hand — with no immediate end in sight.