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UPDATE: Idaho driver’s license services now available

UPDATE 5/30/18 8:55 a.m.: Idaho Transportation Department officials say all DMV services, including drivers licensing, will be open at all county offices throughout Idaho following Tuesday’s software problems.

Technicians worked late into the night to fix the issue and tested the solution to ensure it works.


Idaho Transportation Department officials say driver’s license services are unavailable throughout the state due to a computer outage.

The transportation agency said Tuesday’s outage stems from technical issues with the vendor software.

Officials said there is no estimated time for when it will be resolved.

ITD has struggled with computer problems for the past year. Last June, the state’s motor vehicle offices were hobbled by outages for several weeks and caused massive delays for customers seeking to renew their licenses. In December, the same delays happened again after a software update to the department’s computer systems.

The state currently has a five-year contract with Amsterdam, Holland-based Gemalto – known primarily for manufacturing SIM cards used in mobile phones and credit cards – worth around $950,000 a year.

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