NAVEX Global expands in Rexburg

NAVEX Global has announced it is expanding its business operations in Rexburg. The ethics and compliance software and services company said the expansion would meet its rapidly growing business and expanding global customer base. The expansion would add between 80 and 100 new employees at a new contact center in Rexburg. The 3,630 square-foot center is located at 36 Professional Plaza. The company will also add approximately four new pre-sales positions to support its core business. Based in Lake Oswego, Oregon, the company currently employs about 50 sales, services, and software development people in Rexburg at an office at 346 Grand Loop. Both offices are within a mile of each other near the Brigham Young University-Idaho campus. NAVEX Global calls itself the world’s largest provider of whistleblower hotlines and operates contact centers in Charlotte, North Carolina, Norcross, Georgia, and Lisbon, Portugal. The centers field calls from an incident reporting hotline and administer business-to-business insurance claims. The company is currently accepting job applications. The final number of new employees will depend on the number of people who apply for part-time positions. Training will begin in mid-May and the contact center will begin operations in early June. “NAVEX Global’s presence in this community began in 2013 with the acquisition of PlicyTech, a high growth software company founded here in Rexburg,” said Bob Conlin, NAVEX Global president and CEO. “The employees we gained through that acquisition have contributed significantly to our growth and culture. We have been looking for an opportunity to expand operations in this area for some time.” Conlin said Rexburg was attractive to the company because of the concentration of potential job applicants with multilingual skills.